Shipping Policy
Aether Concept Delivery
Shipping Policy
Shipping services, estimated delivery times and costs by destination.
1. Order Processing
Orders are processed and fulfilled during business days and hours and are dispatched within 48 hours.
Our company places great emphasis on the prompt and secure handling of every order, ensuring the fastest possible delivery to the final destination.
2. Shipping within Greece
Domestic• Courier: ELTA Courier
| Service | Carrier | Delivery Days | Cost |
|---|---|---|---|
| Standard | Elta Courier | 2–5 | Free |
3. Shipping within Europe
EuropeAll orders within Europe over €150 qualify for free Standard shipping. Orders below €150 are subject to a €15 shipping fee.
| Service | Carrier | Delivery Days | Cost |
|---|---|---|---|
| Standard | DHL / FedEx | 3–6 | Free |
| Priority | DHL / FedEx | 1–3 | 20€ |
Shipments within Europe are handled by internationally recognized partners, ensuring a high level of service, speed, and security at every stage of delivery.
4. Shipping to the United States (USA)
USAAll orders to the United States over $200 qualify for free Standard shipping. Orders below $200 are subject to a €15 shipping fee.
| Service | Carrier | Delivery Days | Cost |
|---|---|---|---|
| Standard | DHL / FedEx | 5–9 | Free |
| Priority | DHL / FedEx | 2–4 | 20$ |
Shipments to the USA are carried out via reliable international carriers, ensuring consistent delivery times and secure transportation.
Duties & Taxes — DDP Shipping
Duties and taxes are included (no hidden charges).
We ship on a DDP (Delivery Duty Paid) basis, meaning all applicable import duties and taxes are paid at checkout. You will not incur any additional charges upon delivery.
Please note that any duties and taxes paid for customs clearance are non-refundable in the case of a return. However, you may be able to recover them by contacting your local customs office or a customs broker.
5. International Shipping
Outside Europe & USAAll worldwide orders (outside Europe & USA) over €250 qualify for free Standard shipping. Orders below €250 are subject to a €20 shipping fee.
| Service | Carrier | Delivery Days | Cost |
|---|---|---|---|
| Standard | DHL / FedEx | 5–10 | Free |
| Priority | DHL / FedEx | 2–4 | 25$ |
International shipments are organized with care and expertise to ensure smooth and reliable delivery regardless of destination.
Duties & Taxes — DDP Shipping
Duties and taxes are included (no hidden charges).
We ship on a DDP (Delivery Duty Paid) basis, meaning all applicable import duties and taxes are paid at checkout. You will not incur any additional charges upon delivery.
Please note that any duties and taxes paid for customs clearance are non-refundable in the case of a return. However, you may be able to recover them by contacting your local customs office or a customs broker.
6. Important Information
- Delivery times are indicative and may vary due to external factors (couriers, customs, weather conditions, etc.).
- Remote or hard-to-reach areas may incur additional charges as determined by the courier companies (FedEx, DHL, UPS). These charges are borne solely by the customer.
- The company is not responsible for delays caused by courier services or events beyond its control.
- Any damage or loss during transport must be reported immediately upon delivery so that it can be investigated.
7. Refusal of Delivery
Due to the high cost and complexity of shipping, in the event of refusal to accept an order:
This policy is implemented to ensure the smooth operation of shipments and maintain a high level of service.