1. Wholesale Sales

Our standard wholesale terms and conditions apply to customers purchasing wholesale goods.

Within the European Economic Area and the United Kingdom, you may view the applicable wholesale terms below.

For worldwide and USA orders, excluding the European Union and the United Kingdom, you may view the applicable wholesale terms below.

2. Company Information

The services and products of www.aetherconcept.com are provided by the business of Savvas Tetradis. Our company details are as follows:

3. Purpose

These Terms of Use define the terms and conditions under which Savvas Tetradis provides the services of the e-commerce store www.aetherconcept.com to consumers.

These terms fully comply with applicable European and Greek law. Users acknowledge the company’s right to modify these terms, provided that such modifications do not concern binding legal obligations and do not affect established situations.

4. Definitions

For the purposes of these Terms:

1. a) “Commercial communications” means any form of communication intended to promote, directly or indirectly, goods, services, or the image of a business, organization, or individual engaged in commercial, industrial, craft activity, or a regulated profession.
2. b) “Company” refers to Helcotex IKE, based in Athens, Greece, at 54 Thessalonikis Street, 18233 Rentis.
3. c) “Website” refers to the website accessible at www.aetherconcept.com, including all its pages.
4. d) “Consumer” means any customer using our services for purposes outside their commercial or professional activity.
5. e) “Information Society Services” means any service normally provided for remuneration, at a distance, by electronic means, and at the individual request of a recipient.
6. f) “Service Provider” means any natural or legal person providing such services.
7. g) “User” means any visitor to the website www.aetherconcept.com.

5. Products

The characteristics and details of the products offered are available on our website. You can obtain this information by following the search instructions and clicking on the relevant product.

6. Order Process

The presentation of products and services on www.aetherconcept.com constitutes an invitation to users to submit an order proposal. It does not constitute a binding commitment regarding product availability or order fulfillment.

A sales contract is concluded when:

1. The user submits a completed order.
2. The company accepts the order by sending a confirmation email.

Prices displayed on the website represent the final selling price but do not include shipping costs, which are specified during checkout.

Valid Order Requirements

1. The user must be legally capable and at least 18 years old.
2. The order requires:
   • Completion of the order form.
   • Acceptance of the sales terms.
   • Acceptance of these Terms of Use.
3. The payment method is selected by the customer.
4. The order constitutes a distance sales contract under applicable law.

Prices do not include VAT and may be adjusted without prior notice.

Customers outside the European Union may incur additional charges, including currency differences, customs duties, taxes or other import-related expenses, for which the company bears no responsibility.

7. Shipping Method, Time & Cost

For detailed information regarding shipping methods, delivery times and costs, please refer to our Shipping page. This information applies to retail customers only.

Wholesale customers should refer to the relevant wholesale terms document listed in Section 1.

8. Intellectual Property Rights

All content of the website, including text, graphics, images, design and software, is the exclusive property of the company and is protected under Greek, European and international law.

No part of the website may be copied, reproduced or distributed without the company’s prior written consent.

9. License & User Obligations

Users are granted limited access to the website for personal and non-commercial use only.

It is strictly prohibited to:

• Alter website content.
• Use data mining, automated tools or similar extraction methods.
• Violate intellectual property rights.

Users are responsible for maintaining the confidentiality of their account details.

10. Minors

By accepting these Terms, you confirm that you are at least 18 years old.

Users aged between 13 and 17 may use the website only under the supervision of a parent or legal guardian.

11. User Responsibility

Users agree not to:

• Upload illegal, offensive or harmful content.
• Violate intellectual property rights.
• Transmit viruses, malware or malicious code.
• Harass, threaten or harm other users.
• Collect personal data belonging to other users.

Any violation of these obligations may result in the termination of services without prior notice.

12. Consumer Rights

A. Right of Withdrawal

Consumers may withdraw from their purchase within 14 days and return products in their original condition. Refunds are processed in accordance with the company’s applicable returns and refund procedures.

B. Right of Replacement

Consumers may request the replacement of a product if it is defective or incorrect, provided that:

• The company is notified within 24 hours.
• The product is unused and remains in its original packaging.

Certain items, including swimwear, bodysuits, earrings and other hygiene-sensitive products, are non-returnable for hygiene reasons.

For international orders, the company reserves the right to decide whether a replacement or refund is the most appropriate remedy.

13. Complaints

Consumers may submit complaints within 14 days through the website’s contact form.

The company will respond within 10 days.

14. Hyperlinks

Linking to our website is permitted under fair use conditions.

The company is not responsible for the availability, accuracy, security, content or practices of third-party websites linked to or from our platform.

15. Advertising

The website may display advertisements or promotional content. The company bears no responsibility for the content of advertisements supplied by third parties.

16. Commercial Communications

The company may contact customers by email or other appropriate communication methods for purposes related to their orders, accounts or requested services.

17. Jurisdiction & Applicable Law

These Terms and any disputes arising from the use of the website or the purchase of products are governed by Greek law.

Any dispute shall fall under the jurisdiction of the competent courts of Athens, Greece.

18. Contact